LEGAL
Privacy Policy
Last updated: 15 March 2026
1. Who We Are
Anand Rasa Fragrance ("we", "us", "our") is an Indian luxury fragrance house based in Gurugram, Haryana. We craft and sell handcrafted attars, zodiac perfume oils, planet fragrances, agarbatti, and spiritual incense through our website anandrasafragnance.com.
2. Information We Collect
When you interact with our website, we may collect:
- Account information — name, email address, phone number, and shipping address when you create an account or place an order.
- Order details — product selections, quantities, payment confirmation (we do not store full card details; payments are processed securely by Razorpay).
- Browsing data — pages visited, products viewed, and device/browser information collected via cookies and analytics tools (Vercel Analytics).
- Communication data — messages sent via contact forms, bulk enquiry forms, or WhatsApp.
3. How We Use Your Information
- Process and fulfil your orders, including shipping and delivery updates.
- Provide customer support and respond to enquiries.
- Send order confirmations and transactional communications.
- Improve our website, products, and fragrance recommendations.
- Prevent fraud and ensure website security.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Payment Security
All payments are processed securely through Razorpay. We do not store your credit/debit card details on our servers. Razorpay is PCI-DSS compliant and uses industry-standard encryption to protect your financial information.
5. Cookies & Analytics
We use essential cookies for cart functionality and session management. We use Vercel Analytics to understand how visitors use our site. These tools collect anonymised browsing data and do not personally identify you.
6. Data Storage & Retention
Your data is stored on secure servers provided by Supabase (database) and Vercel (hosting). We retain order data for tax and legal compliance purposes. You may request deletion of your account data by contacting us.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data (subject to legal obligations).
- Withdraw consent for marketing communications at any time.
8. Third-Party Services
We use the following third-party services:
- Razorpay — payment processing
- Vercel — website hosting and analytics
- Supabase — database and authentication
- Cloudinary — image hosting
Each service has its own privacy policy governing data handling.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
For privacy-related questions or data requests, contact us at: anandrasafragnance@gmail.com or call +91-93113-36643.